Introduction

SolVena operates an informational website providing educational content about men's lifestyle supplements. This Privacy Policy explains how we collect, use, and protect information when you visit our website.

Information We Collect

Information You Provide

When you contact us through our website, you may provide:

  • Name
  • Email address
  • Phone number
  • Message content

Automatically Collected Information

When you visit our website, we automatically collect certain information including:

  • IP address
  • Browser type and version
  • Pages visited and time spent
  • Referring website
  • Device information

How We Use Your Information

We use collected information for the following purposes:

  • Responding to your inquiries and messages
  • Improving our website functionality and user experience
  • Analyzing website usage patterns
  • Maintaining website security
  • Complying with legal obligations

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance user experience and analyze website traffic. You can control cookie preferences through your browser settings or our cookie consent banner.

For detailed information about our cookie practices, please review our Cookie Policy.

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information in the following limited circumstances:

  • With service providers who assist in website operations
  • When required by law or legal process
  • To protect our rights or safety

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Contact form submissions are typically retained for one year unless ongoing communication requires longer retention.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • Access to your personal data
  • Correction of inaccurate information
  • Deletion of your information
  • Objection to processing
  • Data portability

To exercise these rights, please contact us using the information provided below.

Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party sites. We encourage you to review the privacy policies of any external websites you visit.

Children's Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete such information promptly.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will post the updated policy on this page with a revised effective date. Continued use of our website after changes constitutes acceptance of the updated policy.

Contact Information

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

SolVena
Jl. Senopati Raya No. 22
Jakarta 12190, Indonesia
Phone: +62 21 786 493 218
Email: [email protected]

Indonesia-Specific Provisions

For visitors in Indonesia, we comply with applicable Indonesian data protection regulations. Personal data collected from Indonesian residents is processed in accordance with Indonesian law.